Head of Retail

£35,000 -£38,000 per annum

37.5 hrs per week, flexible working will be required

Based Sedgley and across the charity’s geographic operating footprint

Are you a passionate leader with a vision to empower a team and expand Beacon Vision Charity?

As a charity we have been supporting people living with sight loss in innovative ways since 1875. We are now seeking a dynamic Head of Retail to champion our mission in the Midlands. This is your chance to build something remarkable from the ground up, shape the future of Beacon in a diverse region, and guide our dedicated retail team in delivering performance and connectivity to allow the charity to perform its services.

As the Head of Retail, you will be responsible for leading shop and online teams through the day-to-day retail focuses and delivering the retail strategy, focusing on commercial & operational excellence, customer & shop experience, and creating the best place to work. You will always be looking for ways to drive continuous improvement and initiate new ways of working.

The Head of Retail will lead a new area rollout and growth over the coming years as Beacon grows its retail portfolio, supporting the finding and setting up of new shops across the region in a timely and cost-effective manner.

As the Head of Retail, you will forge strong relationships with key stakeholders like local communities and across the organisation including finance and communications as well as building and leading a high-performing team of staff and volunteers, fostering a supportive and collaborative environment in our shops.

As Head of Retail, you will:

  • Have excellent retail and trading skills with a minimum of 5 years multi-site experience
  • Have an exceptional track record in leading successful teams.
  • Be solution focussed and innovative, with the ability to think on your feet and react to changes with pace in an ever-changing environment.
  • Be a strategic thinker, able to set long term vision and switch between both short- and long-term activities.
  • Have a strong commercial awareness and acumen with the ability to analyse, identify trends and interpret data into meaningful actions that drive results.
  • Champion inclusion, building an environment that encourages and celebrates people for their individuality with a passion for making a positive difference in the lives of others.

All successful candidates will be required to undertake a basic DBS check, and to be able to travel throughout the Black Country and Staffordshire.

What We Offer:

A supportive and collaborative working environment where your contributions are valued.

The chance to be part of a dynamic and growing organisation making a difference across the Black Country and Staffordshire.

Flexible working and competitive benefits including generous holiday allowance, Simply Health cash plan and pension.

To apply, please download and complete an Application Form and return to

Job Description

Application Form

Closing date: 28th February 2024

Please note: If you do not hear within four weeks of applying please assume you have been unsuccessful.

Care and Support Worker

£ 10.60-10.85 per hour

Nights and Weekend shifts available

Sedgley and surrounding area

At Beacon we have dedicated team members who are chosen for their compassionate natures as well as their qualifications and experience. We provide person centred care, placing the individual needs of the customer at the very centre of all we do.

Working as part of the staff team in Beacon’s care delivery services including extra care and the community, we are currently looking to recruit casual Care and Support Workers. Please note this is a casual position with no set working hours, instead we’ll offer flexible working opportunities to suit you.

We are looking for candidates who:

  • Are flexible
  • Can work weekends where necessary
  • Have experience of working with vulnerable adults
  • Are excellent communicators
  • Are empathetic, patient and have a caring nature
  • A qualification within the health and social care industry is desirable.

All successful candidates will be required to undertake an enhanced DBS check. For those working weekends a full driving licence and access to their own vehicle is essential. Personal or paid experience in care will be a distinct advantage.

To apply, please download and complete an Application Form and return to 

Job Description

Application Form

Please note: If you do not hear within four weeks of applying please assume you have been unsuccessful.


If you would like to support Beacon you can also volunteer with us. We have lots of opportunities available across our charity, visit our volunteer page here to find out how you can get involved.